Terms & Conditions

Placing an order with Possessed N1 implies that you, the buyer, have read,
understood and accepted all of these terms and conditions.

Payment
We accept payment through PayPal in pounds sterling.You do not need a PayPal account to
use PayPal, you can use it for one-off purchases, and your financial details are never
shared with Possessed N1 if you use this method to pay.

Your order will not be dispatched until your payment has been received in full and has cleared.

If no other previous arrangements have been made then payment sent via post needs to be
received within 7 days of your order being placed. If, on the 8th day after your order has been
placed, we have not received your payment, nor any communication from you, then your order
will be cancelled and your item(s) will be put back for sale on the website.

Vintage goods
You need to be aware that you are buying vintage goods. The garments are second-hand
and will have been worn before and all items will have a varied degree of wear, but we do 
our best to provide you with items in the best possible condition. Please refer to the item
description or email us for more information about the item you are interested in.

We hand pick, and clean most of the garments to ensure that they reach you in the best
possible and wearable condition. However, due to the nature of vintage items there may
occasionally be small imperfections in the goods.

It is our responsibility to mention in the description any problems an item might have
and we promise to do so, and photograph it too, if possible (sometimes small or pale
marks just don’t show up on a photograph). But it is the buyer’s responsibility to read
the description thoroughly and carefully, and make sure that all problems are understood
before purchasing.

If, when packing an order, we notice anything affecting an item’s condition that was not
spotted sooner, we will notify you immediately and refund an appropriate amount to account
for the change in condition. If the item is not acceptable upon receipt, a full refund, including
all postage costs incurred by the buyer, will be issued.

All orders are subject to availability
Once an item has been ordered and paid for, it should be automatically marked as ‘Sold’, but
in a rare instance that it is not marked as ‘Sold’, and we’ve not had chance to remove it before
someone else tries to buy it, then you be notified of this and immediately refunded. We will do
all we can to prevent this from happening though, as we know it will be huge annoyance
and disappointment.

We reserve the right to cancel or refuse any order
We make every effort to make sure that the website is accurate and up-to-date. Please notify 
us immediately if you notice and inaccuracies or other problems with the website.

You, the buyer, are responsible for giving us the correct name, address and email information
at the time of your order. We will not be held responsible for any loss due to the buyer giving us
wrong, or incomplete information. You must notify us immediately if you notice a name, address
or email mistake on any of your order emails.

We will confirm availability of your chosen item(s) and acceptance of your order by email, to the
email address you supply, and the sending of this email, whether or not the same is received by you,
is confirmation of the details of the order and of the contract with us. Please make sure you provide 
us with the correct email address and ensure that your email is in full working order.

It is the responsibility of the you, the buyer, to notify us immediately if there are any delivery problems,
or if the goods ordered are unfit for purpose, not as described, or not of satisfactory quality. In the event
that you fail to take delivery of the item(s) ordered, or fail to supply adequate instructions to facilitate
delivery of goods, we reserve the right to cancel your order and to retain the goods. In these
circumstances we will refund you the price paid, minus any outgoing postage costs.

A full detailed description is provided for each item along with accurate measurements. It is the
responsibility of the buyer to read all the information provided. We have used all reasonable endeavours
ensuring the accuracy of information on the website but provide no warranty or guarantee in respect
of the information.

We make no representations as to the adequacy or appropriateness of items for sale or services
for your own purpose.

The website contains links to other websites. We are not responsible for the privacy policies or practices
of third party websites.

Contact:
Tania Rowlings

Email:
tania@possessedn1.com
(we will try to reply within 24 hours, but please allow up to 48 hours)

 

Thank you

 

 

 

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